Cost-Effective Transfers Across Borders

Frequently Asked Questions

• How long should it take for my recipient to receive their funds?

  Once your transfer has been sent, you typically can expect it to arrive within 1 - 3 business days. The exact timeframe is dependent on a variety of factors including the selected payment method, the recipient bank's location and the transfer date.

• Which currencies can I create transfers in?

  At Marlo, we support your global growth by enabling money transfers to over 150 countries in more than 40 currencies.

  Note: We're actively working on expanding our offerings. Tell us which currencies you're looking for, and join our waitlist. We'll notify you as soon as your requested currency becomes available on Marlo.

• What is an international money transfer?

  An international money transfer is a money transfer to a recipient bank outside of your domestic country. You don’t need to open a business account with a bank in a foreign country to send a payment overseas.

  With Marlo you can easily send international transfers in bank beating rates. with just a few clicks

• Why do I sometimes need to provide supporting documents?

  As all cross-border payment activity takes place within regulated environments, various government bodies require specific documentation to authenticate there is a valid, underlying transaction.

  It's important to note that transactions requiring additional supporting documents might be on hold until they are submitted and verified.

• How do payment approvals work?

  The approval workflow allows you to put in place controls around which your team members can create and approve a transfer. The preparer is responsible for creating a transfer, while the admin checks and approves the transfer.